Elevate your customer engagement with customized AI Chatbots
The future is automated. Is your business ahead of the curve? Is your business struggling to respond and track customer inquiries? Are your prospects going to a competitor because they are met with silence? No long term contracts - just month to month commitments Let AI-powered chatbots handle the hard work for you! Engage visitors, answer FAQs 24/7, and turn leads into loyal customers—effortlessly. Free up your time while boosting sales with a chatbot that never sleeps!
Solving Operational Challenges
The operational challenges faced by SMBs, such as "struggling to track conversations," "missing hot leads," "missing opportunities to convert," and the burden of "manually responding to common questions" , represent more than mere inconveniences.
Similarly, "inefficiently dealing with customer complaints" is a significant drain on resources. These are not simply operational hurdles; they are substantial, often unquantified, costs to the business. These costs manifest as lost sales opportunities, inefficient allocation of employee time, and potential damage to brand reputation.
Customer Journey
Awareness:
At the initial point of discovery, our chatbots can convert passive social media engagement into active conversations. This includes turning comments on posts into direct messages , automatically sending DMs to individuals who comment , and facilitating giveaways. These actions effectively transition a casual viewer into an engaged prospect.
Example: For an e-commerce brand, a our chatbot can automatically respond to a facebook or Instagram comment on a new product announcement, initiating a direct message conversation to provide more product details and capture an email address. This immediately moves the customer from a state of passive awareness to active consideration.
Consideration:
During the research and evaluation phase, our chatbot streamlines information access. It can automate responses to frequently asked questions , offer valuable content such as checklists or guides , and provide personalized product or service recommendations. This empowers customers to efficiently gather information and compare options.
Example: A real estate chatbot can instantly provide detailed property information, including features, pricing, and availability, along with virtual tours or floor plans, to interested prospects. This saves agent time and provides immediate, comprehensive answers, accelerating the consideration phase.
Decision:
To directly drive conversions, our chatbots can qualify leads by asking targeted questions , recover abandoned shopping carts through automated reminders and special offers , distribute coupon codes , and even facilitate direct sales transactions within the chat interface.
Example: Offset Solar's chatbot effectively qualified leads by inquiring about electric bills and home solar eligibility. This conversational approach led to the scheduling of appointments with sales representatives, ultimately contributing to $1.2 million in revenue.
Retention:
For nurturing post-purchase relationships and encouraging repeat business, our chatbot can send automated follow-up texts , collect valuable feedback and reviews , disseminate reminders and updates , and offer exclusive discounts or early access to new products.
Example: An e-commerce business can deploy our chatbots to send a personalized follow-up message after a purchase, requesting product feedback or offering a discount on a complementary item, thereby increasing customer lifetime value.
Advocacy:
To cultivate brand advocates, our chatbots can facilitate surveys for customer feedback and encourage customers to share positive experiences.
Example: Following a positive customer service interaction, our chatbot can prompt the satisfied customer to leave a review on a public platform or share their experience on social media, effectively transforming them into a brand ambassador.
Engage. Automate. Thrive.
Net Results Marketing specializes in crafting customizable chatbot solutions tailored to elevate your business's customer engagement.
Our expert team is dedicated to understanding your unique needs and delivering cutting-edge technology that can seamlessly integrate with your existing systems.
We believe in creating personalized experiences that drive results and foster lasting relationships with your audience.
Support Automation
Estimates state chatbots will power 90% of customer service interactions over the next decade
Automated Responses and Keywords
Chatbots automatically respond to messages. Responses can even be triggered by specific keywords and guide customers to the right webpage, and even help them book an appointment.
24/7 Chatbot Support Solution
Unlike humans, chatbots are available 24 hours a day, 7 days a week, 365 days a year! Whenever your customers and prospects have questions and need answers.
Substantial ROI
Chatbots can save up to 30% in support costs due to reduction of human workload and higher self-service success. And they don't ask for a commission...
Marketing Automation
Lead qualification bots convert 3-5 times as many visitors compared to static forms
Open New Revenue Streams
Tap into social media like Facebook, Instagram, Whatsapp and TikTok and enjoy high open and click through rates
Build and segment your contact list
Broadcast to your segmented lists
No More Missed Communication
No query goes unanswered, no matter what time of day or night. Enhance overall customer experience with your brand. Collect valuable feedback and customer information.
Reach 2 Billion+ Prospects
Are you reaching the 2 Billion+ users on Facebook, Instagram, Whatsapp and TikTok? Promote your business on these platforms and build your segmented prospect and customer list.
Sales Automation
Make money while you sleep. Your bot won't even expect a commission...
Lead Qualification
Chatbots ask qualifying questions upfront—budget, company size, pain points—and instantly segment leads based on their answers. They can also re-engage abandoned visitors with special offers, ask for feedback, or invite them to events—all based on their behavior or purchase history.
Book appointments and webinars
Customers simply ask for preferred date/time and availability and your chatbot can connect to calendar platforms like Google Calendar, Calendly, or Acuity and check open slots, confirm bookings, send confirmation messages and reminders
Collect Favorable Reviews
Gather feedback on your sales and processes and ask those with favorable opinions to write a review. Those customers who did not have a great experience can be directed to a human to remedy any issues.
Tailored Excellence
Advanced Analytics
Gain insights with detailed reports on user interactions and chatbot performance.
Multi-Channel Support
Deploy chatbots across various platforms to reach customers wherever they are.
Collaboration
We believe that the best solutions come from working together. Our team collaborates closely with clients, fostering open communication and sharing insights to create chatbot solutions that truly make an impact.
Conversational Marketing Strategies
Leverage chatbots for personalized marketing to boost sales.
Custom Chatbot Development
Tailored chatbots to engage and convert your audience effectively.
Integration With Existing Systems
Integrate chatbots with current platforms for smooth operation.
Excellence
Striving for excellence is embedded in our DNA. We are dedicated to delivering top-quality products and services, continuously improving our processes to ensure the highest level of satisfaction for our clients.
Integrity
We uphold the highest standards of integrity in all our actions. Transparency, honesty, and ethical practices are the cornerstones of our business, ensuring trust and long-lasting relationships with our clients.
Enhance Engagement with Chatbots
Transform your customer interactions with our tailored chatbot solutions. Designed to fit your unique needs, these bots streamline communication and boost satisfaction.